Patient Information
Ospitek Pre-Admission Health Questionnaire
Complete your medical history online—here’s how.
To ensure you receive the best care possible, Polaris Surgery Center offers an easy, online questionnaire for you to complete at your convenience.
When you use Ospitek, you avoid long phone interviews and handwritten forms.
Once your procedure is scheduled, you will receive a text message from 938-333-3995 or an email with a link and a pin to fill out your confidential pre-procedural health history. You will validate your log in with your date of birth.
If you have already received your pin through text message or email, you can also visit https://care.view2.ospitek.com with your pin, if you would prefer to complete this questionnaire on your computer or tablet.
Complete each questionnaire page.
Once you have completed, click Save and Finish to securely send us your information.
If you are not able to complete your health history online, please call our pre-op nurse during normal business hours at 614.232.6500 to complete your history over the phone.
We are happy to help.
Patient Rights
Notice of Privacy Practices
Patient Financial Responsibility
Care Credit PreQualify, Apply and Pay QR Code
Advanced Directives
The Center’s policy considers all patient’s eligible for life-sustaining emergency treatment such as resuscitation and transfer to a hospital in the rare event that their medical condition deteriorates.
If a patient should provide their advanced directive, a copy will be placed on the patient’s medical record and transferred with the patient should a hospital transfer be ordered by their physician.
At all times the patient or their representative will be able to obtain any information they need to give informed consent before any treatment or procedure.
In order to assure that the community is served by this facility, information concerning advanced directives is available at the facility. To obtain this form and information, please call (614) 232-6500. Additional information is also available here.
Grievance
Polaris Surgery Center acknowledges that a patient may wish to file a formal grievance related to their care or other services. Grievances are taken very seriously and will go through a thorough investigation and ultimately formal review by a multi-disciplinary Grievance Committee.
You may file a grievance by:
1. Calling Polaris Surgery Center at (614) 232-6500.
2. Contacting the Ohio Department of Health by way of its Ambulatory Surgical Facilities department at 614-995-7466, by writing to them at: Bureau of Regulatory Operations, Ambulatory Surgical Facilities 246 N. High Street, Columbus, Ohio 43215 or by emailing them at community@ODH.ohio.gov.
3. Contacting the Joint Commission at: complaint@jointcommission.org or by phone at: (800)994-6610.
4. Contacting the Medicare Ombudsman by way of its Complaint Hotline at 1-800-MEDICARE (633-4227) or Medicare Ombudsman
Hotels
We want you and your family to be as comfortable as possible. Our goal is to maintain an environment that fosters our staff and physician skills, while providing the comfort and expert care that improves the quality of life for you and your family. We want you and your family to be as comfortable as possible. Here are a few close hotels:
Call the location of your choice below:
Cambria Suites
9100 Lyra Drive
Columbus, OH 43240
Ph: (614) 841-9100
Candlewood Suites Columbus North – Polaris
8515 Lyra Drive
Columbus, OH 43240
Ph: (614) 505-1010
Hampton Inn & Suites Columbus Polaris
8411 Pulsar Place
Columbus, OH 43240
Ph: (614) 885-8400
Hilton Columbus/Polaris
8700 Lyra Drive
Columbus, OH 43240
Ph: (614) 885-1600
Hilton Garden Inn Columbus/Polaris
8535 Lyra Drive
Columbus, OH 43240
Ph: (614) 846-8884
Holiday Inn Express & Suites Columbus – Polaris
8670 Orion Place
Columbus, OH 43240
Ph: (614) 781-6100
Home2Suites by Hilton Columbus Polaris
9101 Lyra Drive
Columbus, OH 43240
Ph: (614) 601-6990
Homewood Suites by Hilton Columbus/Polaris
2045 Polaris Parkway
Columbus, OH 43240
Ph: (614) 396-5100
Renaissance Columbus Westerville – Polaris
409 Altair Parkway
Westerville, OH 43082
Ph: (614) 882-6800
Residence Inn By Marriott
8865 Lyra Drive
Columbus, OH 43240
Ph: (614) 436-3955
Staybridge Suites Columbus Polaris
9090 Lyra Drive
Columbus, OH 43240
Ph: (614) 880-9080
Questions? Just reach out!
We're here to answer any questions you may have. Please call 614-232-6500 and we are happy to help.
Our fax number is 614.232.6499.